Outline ToolkitVolunteer Toolkit Our ApproachChristian Community Development Association (CCDA) When Helping Hurts: A Snippet Refugee Partnering Process WRD Policies Communication Protocol Interpreters Volunteer Logs Confidentiality Helpful Terms and Acronyms Tips for VolunteersEstablishing Boundaries and Avoiding Burnout Anticipate Cultural Differences Expect the Unexpected Giving to Refugees: Healthy guidelines Appointments Durham and Raleigh Community Resources Working With Minors Recommended Resources Building Relationships with RefugeesCultural Information Cross-Cultural Bridge-Building Culture Shock International Perspectives on American Culture Language Barriers and Conversation Starters Ethnic Restaurants to Visit Friendship Activities World Religions Information Befriending Refugees Beyond Case Closing Refugee InformationCell Phones for Refugees I.O.M. Bags Special Immigrant Visas (SIVs) U.S. Ties Food Pantries Initial Cash Assistance Resettlement ServicesCore Services Cultural Orientation Bus Assistance: First Day of School School Enrollment Health Screening ESL Enrollment Social Security (SS) Card Application State I.D. Application Bank Account Setup Primary CareLincoln Community Health Center Duke Outpatient Clinic Registration Capital Physicians Group Registration UNC Family Medicine Registration Carrboro Community Health Center Registration Women, Infants and Children (WIC) Extended ServicesESL Materials Conversation Partners TransportationMedicaid Transportation Services Education HealthcareHealth Self-Sufficiency Fair Housing Act: Persons with Disabilities FinancesHelping Refugees to Prepare Taxes EmploymentJob Advocacy Library and Online Employment Resources ‹ Interpreters up Confidentiality ›