Working across cultures comes with numerous challenges. The resources here will help the volunteer build a better relationship with refugees without harming self or refugee friends.

Establishing Boundaries and Avoiding Burnout

Maintaining proper expectations and ensuring that they are kept creates relationships that can be sustained. This page offers a few quick tips on ways to do this so that both the volunteer and the client know what to expect from the relationship.

Anticipating Cultural Differences

Knowing what to expect when working cross culturally can help bridge the gap between the two cultures. This will help the volunteer understand the perspective from which a refugee may be coming.

Expect the Unexpected

Due to the wide cultural gap in working with refugees, unexpected things arise. Here are a few tips on how to be flexible with the process and a few things that volunteers come across that they have found to be unexpected.

Giving to Refugees: Healthy Guidelines

What should the volunteer give? And how much? These guidelines provide a helpful look into what can be given to help, and what should not be given as it may create dependency.


This page provides tips for how volunteers can help refugees make and keep their own appointments.

Working With Minors

This page provides guidelines for how volunteers should interact with children.

Durham and Raleigh Community Resources

Ths page provides a list of services that can be accessed to help refugees in numerous areas of need for when they first arrive.