**Refugees older than 18 years of age need to obtain a State I.D.**

DMV Locations:

  • 3825 South Roxboro Street, Suite 119, Durham, NC 27713

Monday-Friday: 8:00am to 4:30pm 919.560.3378, 919.560.3379

  • 101 South Miami Boulevard, Durham, NC 27703

Monday-Friday: 8:00am to 4:30pm 919.560.6896

  • 3231 Avent Ferry Road, Raleigh, NC 27606

  • 2431 Spring Forest Road Suite 101, Raleigh, NC 27615

Note: Do NOT go to 1100 New Bern Avenue in Raleigh; this location does not offer state ID services.

What to Bring:

Volunteer should make sure newcomers have all of these items before leaving their apartments:

  1.  I-94 (In IOM bag)

  2. Photo I.D.: either the TSA letter (usually stapled to I-94s found in IOM bag) or the Employment Authorization Card (if the refugees have it)

  3. DMV Letter with notorized stamp of approval (obtain from WRD Caseworker). 

  4. Apartment lease (refugees have this).

  5. $10 per ID (obtain from WRD).


  • Volunteers should obtain $10 in cash from WRD. They should communicate with WRD if they or the refugee pays for the I.D. WRD always reserves $10 cash from each adult refugee’s account for the I.D.

  • Volunteers and refugees should go to the Department of Motor Vehicles (DMV) and apply for a state I.D. Volunteers will give the DMV the TSA letter, DMV letter and lease. If client does not have a lease, a Medicaid card or bill with the address will suffice, or there is a $2 fee for an affidavit of residence. Most DMVs will then give volunteers a number and point them in the direction of the waiting area. Volunteers should make sure refugees move forward when their number is called, accompanying them. The DMV officer will complete the application process for the refugees. If possible, volunteers should check the medical exam forms (found in the IOM bag) for information such as height, eye color and hair color; the DMV officer will ask for this information. Volunteers should make sure that all documents are returned and placed back in the IOM bag. Volunteers should then listen again for refugees’ names to be called to have their photo taken. This is the last chance to make sure that refugees’ addresses are correct. The officer will then give the refugees a slip of paper telling them when to expect their cards in the mail.

  • Important: Volunteers should double and triple check that the refugees’ addresses provided to the DMV officer are correct. Refugees' should provide their home address. Volunteers should make sure the DMV officer does not write WRD’s or the apartment complex’s leasing address on the I.D. However, it is preferred that WRD’s address be listed as the mailing address for the card. This allows WRD to ensure it has a record of I.D. receipt. WRD’s address is 801 Gilbert St., Suite 209, Durham, NC 27701.

  • Selective Service: If a male refugee is between the ages of 18 and 25, he is legally required to register for the selective service. The DMV officer should ask if the refugee would like to register, but if s/he does not, the volunteer must bring this up, as it is an obligation to register. Not registering will impede the refugee's citizenship application later.

  • Organ Donor: The officer at the DMV might ask the applicant whether or not s/he would like to be an organ donor. The volunteer should try to communicate this to refugees beforehand to get their opinion. If refugees are unable to understand the volunteer, the default answer should be “no.” Sometimes the DMV will write “no” for refugees and will not even ask.