*Due to the low number of incoming refugees, some aspects this volunteer opportunity are not needed at this time. 

A Good Neighbor Team (GNT) is a group of at least 4 people from a local church or community group that partners with World Relief Durham (WRD) to welcome and walk alongside one refugee family for a 6 month commitment. GNT will be partnered with a refugee family that has already arrived or will be arriving Durham. Teams will welcome a newly arrived family/refugee, work with WRD to support initial resettlement tasks, and be responsible for gathering and furnishing the refugees new home. Teams will also be asked to purchase a culturally acceptable meal to have for the arrival, and be asked to make the refugee feel warm and welcome from their arrival at the airport into their new home, and the months that follow. 



  • 6 month commitment in which at least 1 member of the team visits the family at least once per week.

  • Weekday morning availability is helpful during the family's first month in the U.S. as you may assist with school enrollment and ESL Registration.


  • Form a team of at least 4 individuals and select a team leader.

  • Sign up and attend a volunteer orientation session

  • After attending a training, all volunteers must complete an application which includes a background and driver's check in addition to clearing two references.

  • Once the team has applied, the Team Leader should meet with the World Relief Volunteer Coordinator to go over the program in detail.

  • Once an active volunteer you will be paired with a refugee partner and sent a HUB document to give you details about your partner.

  • Work with World Relief Durham staff to determine areas of support which often include: Apartment set up (gathering household items and furnishings, cleaning, and participating in setting up the apartment or space),  airport welcome (making signs, greeting the refugee upon arrival, taking them to their new home, and giving a quick safety/informative orientation to the new home), and weekly visits (transportation to daytime appointments during first month, education mentor, ESL practice, health advocate, and also dinners or fun local activities).

  • As a team, complete and sign a Good Neighbor Team Agreement outlining the areas of support.

  • Check out the volunteer toolkit for resources

  • Track and submit all volunteer hours through the WRD website 



A key component of the Good Neighbor Team is a team leader. This person will be the main point of contact between World Relief and the team and will provide leadership for the overall experience. Team leaders will be responsible for: posses the following qualities.

  • helping the team stay organized

  • encouraging others and celebrate victories 

  • demonstrating a willingness to learn alongside the team

  • demonstrating a willingness to listen to others and give space for other’s process

  • a commitment to stay in relationship

Contact: WRDvolunteer@ | 919.724.4816

The Good Neighbor Team


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